Returns & Exchanges
At Boreal Defence, we stand by the durability and craftsmanship of our apparel; if you are not completely satisfied with your purchase, you may return or exchange items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags remain attached and the garment is in unworn, original condition.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return parcel.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, your refund will be processed to the original payment method or your replacement item will be dispatched within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing